GetMyHoodie

Terms of Shipment

    • Shipping Policy

      HOW MUCH IS SHIPPING?

    • We provide Free Shipping over $69 Worldwide. 
    • WHEN WILL MY ITEMS BE SHIPPED?
      • All items are subject to a handling period before they are dispatched.
      • 99% of orders leave the warehouse within 7-10 business days of payment.
      • We will notify you by email when your items have been shipped.
      • This refers to the time it takes for items to be shipped from our warehouse to the destination.
      • International delivery usually takes about 15–20 business days.
      • US orders are shipped by E-packet, takes about 10-14 business days which is a US Postal Service product.
      • After processing and leaving the warehouse, items usually take between 21 and 30 business days to arrive at their destination but can take longer from time to time

       

    • WHEN WILL I RECEIVE MY ITEM(S)?
      • Processing time: 2 business days.We will provide tracking information within 3-7 business days.(Note that our International fulfillment centres do not ship during weekends or holidays)Standard Shipping Times- United States 7-15 Days- Australia, United Kingdom, New Zealand 7-20 Days- Asia, Europe 10-30 Days- Mexico, South America, Caribbean 10-30 Days- Africa 10-30 Days

      • DHL Shipping TimesWorldwide: Estimated 3-7 Business daysThe delivery time for the some countries which can accept the Packet 

    • Can I change the destination country of my order?

      After your order has been sent out, you may not change your shipping address. 

    • HOW CAN I MODIFY MY ORDER?
      • We only allow order modification before the product is produced
      • If you cannot connect to our ticket system above, please email to our support email: getmyhoodie@gmail.com
    • CAN I RECEIVE MY ORDER IN MY COUNTRY?
      • We ship to more than 200 countries (United States US, Canada, Australia, New Zealand, United Kingdom, France, Spain, Germany, Netherlands, Belgium, Switzerland, Poland, Mexico, Brazil, United Arab Emirates, South Africa, etc...), and you can enjoy on all items sold on the Store.
    • HOW CAN I TRACK MY ORDER?
      • We provide tracking numbers for all orders.
      • It may take up to 7-10 business days after your order has shipped for your tracking information to become available online (it might take longer depending on how fast the postal services are processing shipments).
      • You can track your order via below link: https://www.17track.net/en

      Please keep in mind delivery dates may change due to inclement weather conditions or holiday.

    • Do you ship internationally?
      • International shipping is available currently.
        NOTE: All prices on our site are USD. Once you complete your transaction, it will charge your card in your respective currency.
      • Please note: 

        • If your personalized product was remade, your order might be delayed. Only those items that passed the quality inspection process can be sent out, with our standards and aim to supply you a perfect gift. 
        • At this time, we do not ship to APO/FPO addresses or college dorms. Shipments to Alaska, Hawaii may exceed normal delivery time.
        • Expedited shipping is not offered to P.O. Box shipping addresses.
        • We do not offer overnight shipping.

        If you have any questions, please feel free to contact us via email: getmyhoodie@gmail.com